Refund policy

Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we're here to help.

1. Returns

New Items

You have 30 days from the date of delivery or purchase if in store to return a new item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Used Items

Used items are sold as in condition and cannot be returned.

2. Refunds

Once we receive your return, we will inspect it and notify you of the status of your refund. If approved, we will initiate a refund to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.

3. Exemptions

Certain items are non-returnable, such as (personalized items). Please check the product description for details.

4. Shipping Costs

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

5. How to Initiate a Return

To initiate a return, please contact our support team at accounts@paddockgolf.com with your order number and reason for the return. We will provide you with instructions on how to send your item back to us.

6. Changes to This Policy

We may update our refund policy occasionally. Please review this policy periodically for any changes.

Thank you for shopping The Paddock Golf! If you have any questions, feel free to contact us at mikehughes@paddockgolf.com.